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Privacy Policy – Ntelligent Systems Inc.

Last updated: July 25, 2025
Company: Ntelligent Systems Inc.
Website: https://ntelligent.co
Scope: Magento Marketplace Extensions and Related Support Services

1. Overview

Ntelligent Systems Inc. (“we,” “us,” or “our”) respects the privacy of all users interacting with our Magento 2 extensions, whether directly through installations, technical support inquiries, or communications initiated via the Magento Marketplace. This privacy policy outlines how we handle data related to our extensions and associated services.

2. Data Collection

We do not collect personal information from end users of our extensions through the software itself. All data processed by our Magento 2 modules is handled locally within the merchant’s Magento environment.

However, we may collect certain information in the following cases:

  • When a merchant contacts us via the Marketplace, support portal, or email
  • When a customer requests assistance, quotes, or troubleshooting
  • When extension usage issues are voluntarily shared for support

Types of information collected may include:

  • Merchant name and contact details (email, phone)
  • Website/store information (domain, Magento version)
  • Technical logs or screenshots shared voluntarily

3. Use of Information

We use collected information strictly to:

  • Provide technical support
  • Improve extension performance and compatibility
  • Fulfill service requests
  • Communicate updates, bug fixes, or security notices

We do not sell, rent, or share your data with third parties for marketing or commercial use.

4. Data Storage and Security

All support-related information is stored securely and only accessed by authorized personnel. Our systems follow industry best practices to protect against unauthorized access or disclosure.

5. Third-Party Integrations

Our Magento extensions are designed to function within the Magento 2 framework. Unless otherwise stated in an individual product’s documentation, no data is transmitted to third-party services or external APIs.

If any integration with third-party systems is required for a specific module, this will be clearly documented within the extension listing and documentation.

6. End User Responsibility

As a merchant or developer using our extensions, you are responsible for disclosing any relevant data processing activities to your customers, including how features like saved carts, quotes, or emails may impact privacy.

7. Compliance

We develop all extensions with GDPR, CCPA, and privacy best practices in mind. Since our extensions do not collect or transmit user data by default, they are suitable for deployment in compliant environments, provided proper configurations are in place.

8. Contact Information

For questions about this policy or our data handling practices, please contact:

Ntelligent Systems Inc.
Email: support@ntelligent.co
Website: https://ntelligent.co